At CLOUDMIG LIMITED, we value your privacy and are committed to protecting your personal and business data. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website (https://cloudmigrates.com/) and our cloud migration, storage setup, and security services.

By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We collect different types of information to provide and improve our services. The data we collect includes:

1.1 Personal Information

When you interact with us, we may collect:

• Full Name
• Email Address
• Phone Number
• Company Name
• Billing Address

1.2 Technical & Usage Information

When you visit our website or use our services, we automatically collect:

• IP Address
• Browser Type & Version
• Operating System
• Pages Visited
• Session Duration
• Device Information

1.3 Payment Information

If you purchase any of our services, we collect payment details, including:

• Billing Address
• Transaction Details (processed securely via third-party payment providers)

1.4 Cloud & Business Data

For cloud migration and storage services, we may collect and process:

• Company Cloud Infrastructure Details
• Database Information (as required for migration)
• Storage Usage Data

2. How We Use Your Information

We use the collected data to:

• Provide, manage, and improve our services
• Process transactions and send invoices
• Enhance website security and prevent fraud
• Personalize your experience based on preferences
• Respond to customer inquiries and provide support
• Send service-related notifications and updates
• Analyze website traffic and improve performance
• Ensure compliance with legal and regulatory requirements

3. How We Protect Your Information

We implement strict security measures to protect your data, including:

• Data Encryption: All sensitive data is encrypted during transmission and storage.
• Access Controls: Limited access to authorized personnel only.
• Regular Security Audits: Periodic security checks and updates.
• Firewalls & Secure Servers: To prevent unauthorized access and cyber threats.

Despite our best efforts, no system is 100% secure. We encourage users to follow best security practices, such as using strong passwords and enabling two-factor authentication.

4. How We Share Your Information

We do not sell or rent your personal data. However, we may share information under the following circumstances:

4.1 Third-Party Service Providers

We work with trusted third-party partners for:

• Payment Processing (e.g., PayPal, Stripe)
• Cloud Hosting & Storage (e.g., AWS, Google Cloud)
• Analytics & Performance Tracking (e.g., Google Analytics)

4.2 Legal Compliance

We may disclose your information if required to do so by law or if we believe disclosure is necessary to:

• Comply with legal obligations
• Protect our rights or the rights of others
• Investigate fraud or security issues

4.3 Business Transfers

In the case of a merger, acquisition, or sale of assets, your data may be transferred to a new entity. You will be notified of such changes.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience. These include:

5.1 Types of Cookies We Use

• Essential Cookies: Required for website functionality.
• Analytics Cookies: Track user behavior and improve performance.
• Marketing Cookies: Used for targeted advertising.

5.2 Managing Cookies

You can manage cookie preferences through your browser settings. However, disabling cookies may affect website functionality.

6. Your Privacy Rights

6.1 Access & Correction

You can request a copy of your personal data or request corrections to inaccurate information.

6.2 Data Deletion

You may request the deletion of your personal data, subject to legal obligations.

6.3 Opt-Out of Marketing

You can unsubscribe from promotional emails at any time by clicking the “Unsubscribe” link in our emails.

6.4 GDPR Compliance (For EU Users)

If you are in the European Economic Area (EEA), you have additional rights, including:

• Right to Access: Request access to your personal data.
• Right to Restrict Processing: Request limited processing of your data.
• Right to Data Portability: Obtain a copy of your data in a machine-readable format.

To exercise your rights, email us at contact@cloudmigrates.com.

7. Data Retention Policy

We retain your data for as long as necessary to fulfill service purposes, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, it is securely deleted.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies. We encourage users to review third-party privacy practices before providing any personal data.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children. If you believe a child has provided us with data, please contact us for immediate removal.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, laws, or industry practices. Any changes will be posted on this page with an updated effective date. We encourage you to review this page regularly.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

📧 Email: contact@cloudmigrates.com
🌍 Website: https://cloudmigrates.com
📍 Address: 128 City Road, London, EC1V 2NX

By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.